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Discussion: Imagio Outlook SyncReported This is a featured thread

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dutchiv
dutchiv
Imagio Outlook Sync
Dec 2 2009, 5:48 PM EST | Post edited: Dec 9 2009, 3:28 PM EST
I cannot get my new imagio to sync well using windows mobile device center on a vista 64bit system. It will sync all but the calendar items. Contacts and everything else are fine. I use Outlook 2007 for my info.

I have tried:
Uninstalling and reinstalling drivers on both devices (including downloading the latest and greatest)
Ending partnerships and deleting profiles and then reinstating them after resets and shutdowns
I have active sync selected in the USB to PC setting and I don't have the box checked for the "enable faster data synch"

I love the phone otherwise, does anyone hve any ideas?

Thanks so much.

12/9/2009
Thanks to the folks at HTC for the troubleshooting.

I found out that the recurring appointments in my outlook calendar were causing problems with the sync process. It's not that they can't be there, they just have to have an end point in the recurrence, Otherwise the computer has a hard time dealing with it. It works beautifully.

Good work. Thanks again.
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Keyword tags: imagio outlook sync synchronize

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