ActiveSync InstallationThis is a featured page

To synchronize information between your device and computer, use ActiveSync 4.5 or higher. Follow the steps below to synchronize information from Microsoft Outlook to your device.

Note: If you have lost the disk that came with your device, you can download the latest version of ActiveSync from the Microsoft website.

  1. Insert the Getting Started disk that came with the device into the CD-ROM drive.
    • The disk should automatically start and detect if ActiveSync and Outlook are already installed on the computer.
  2. Click Next to scan for versions of Outlook and ActiveSync on the computer.
  3. The program will detect which programs need to be installed.
  4. Click Next to install the applications.
    • Outlook will install first, followed by ActiveSync.
  5. The Install Shield will run and begin to install ActiveSync.
  6. Click Next on the first window to proceed with the installation.
  7. On the License Agreement window, check the button “I accept the terms..” after reading the license terms.
  8. Click Next to advance the installation.
  9. Enter the User Name and Organization, if desired.
  10. Click Next.
  11. Choose the destination folder in which to install the program.
    • It is recommended that the default location C:\Program Files\Microsoft ActiveSync\ be used.
  12. Click Next.
  13. Click Install to begin installation of ActiveSync.
  14. The Install Wizard will begin installing all necessary files to the computer, including drivers for the device.
  15. When the installation is done, the screen will indicate that the setup is complete.
  16. Click Finish.
  17. After the installation, ActiveSync will open with the Get Connected page.
  18. Connect the USB cable to the computer.
  19. Ensure that the device is on and connect it to the USB cable.
  20. Click Next after the device has been connected to the computer.
  21. Once the device is connected to the computer, the Found New Hardware wizard should recognize the device as a Generic RNDIS, followed by Windows Mobile-Based Device. It will then indicate that it has been installed and is ready to use.
  22. Once the computer has recognized the device, ActiveSync will open and attempt to detect the device. See Creating an ActiveSync Partnership.

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Latest page update: made by Kevin , Nov 3 2009, 8:10 AM EST (about this update About This Update Kevin Edited by Kevin

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yusof_daud49@yahoo.c activesync 4.5 1 Jan 19 2011, 1:25 PM EST by Sgarrela
Thread started: Jan 4 2011, 10:23 PM EST  Watch
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tazg1 8000ffff error message when using activesync with HTC touch HD. 0 Feb 25 2009, 3:09 AM EST by tazg1
Thread started: Feb 25 2009, 3:09 AM EST  Watch
I'm receiving the error when using activesync. Anyone have any idea how to resolve please?
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Anonymous Please help with USB 18 Dec 7 2008, 6:34 PM EST by Anonymous
Thread started: Jul 3 2007, 11:49 AM EDT  Watch
I connect my HTC s710 through USB, XP detects a RNDIS device but doesn't follow with Windows mobile device. Then it cannot find the driver. Any idea ??

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